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• Work with the best ჩვენ ვიყვანთ საუკეთესო კადრებს, ვზრუნავთ მათი კვალიფიკაციის ამაღლებაზე და ვაჯილდოვებთ საუკეთესო თანამშრომლებს, რომლებიც ორიენტირებულნი არიან ვალდებულების ჯეროვნად შესრულებაზე, პროფესიონალიზმზე, კეთილსინდისიერებასა და გამარჯვე...
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თანამშრომლების შერჩევის პროცესი

ჩვენ ვაფასებთ დიპლომატ ჯგუფში მუშაბით თქვენს დაინტერესებას.  რეზიუმის გაგზავნა გთხოვთ, გადახედეთ თქვენი ქვეყნის ტერიტორიაზე არსებული ვაკანსიების ჩამონათვალს და გამოგვიგზავნეთ რეზიუმე ელ-ფოსტით თქვენთვის საინტერესო პოზიციის გვერდით მითითებული ბმუ...
წაიკითხეთ მეტი
დამატებითი ინფორმაციისთვის გთხოვთ, დაგვიკავშირდეთ: hr_dsa@diplomat-global.com

არსებული ვაკანსიები

Sales Representative - Direct Mini Market - Tier 3 Field Sales - North West

SALES REPRESENTATIVE - DIRECT MINI MARKET - TIER 3 FIELD SALES - NORTH WEST


Diplomat South Africa is recruiting for the role of Sales Representative (Direct Mini Market) to be based in North West and service Klerksdorp & Potchefstroom. The position will report to the Area Sales Manager.

Key Responsibilities
  • The ability to influence and sell predetermined sales solutions to targeted customers.
    • Meet predetermined sales budgets.
    • Facilitating orders for predefined customers.
    • Excellent execution of business strategic drivers.
    • Ensure the correct standard of merchandising is executed correctly in all stores via Block merchandising/Cross merchandising/Format merchandis-ing/Vertical merchandising etc.
    • Ensure the recommended pricing is in line with strategy and the relevant price labels are on shelf.
    • Correct Stock rotation - FIFO Principals - (First In First Out).
    • Correct category Planogram application in all stores.
    • Sales out focus by driving visibility through building of gondola ends, side stacks, power wings, display units, dump bins etc.
    • Maintaining adequate stock levels - the correct stock pressure levels on shelf and for displays to ensure no out of stocks in store occurs.
    • Category maintenance.
    • Securing and maintaining contestable space or fair share of shelf.
    • Manage damages and returns.
    • Stock counts.
    • Provide on-going market intelligence to management.
  • As predetermined by the business needs from time to time assist in:
    • Ad Hoc Promotional Events.
    • Representative territory coverage.

Position Requirements
  • Completed Matric or equivalent, accredited by SAQA.
  • Diploma or Degree in Business Commerce or Marketing.
  • 3 - 5 years' experience in a Sales Representative role.
  • 3 - 5 years' experience in the Sales & Merchandising environment.
  • Experience dealing with Independent Retail and Wholesale Accounts with-in FMCG environment.
  • Highly motivated and responsible, with the ability to work with minimum supervision.
  • The ability to work under pressure and meet deadlines.
  • Strong negotiation skills and business acumen.
  • Valid driver's licence.
  • Own vehicle will be preferable.

Sales Representative - Tier 2 - Mthatha (EC)

SALES REPRESENTATIVE - TIER 2 - FIELD SALES DEPARTMENT - EASTERN CAPE (MTHATHA)
Diplomat South Africa is recruiting for the role of Sales Representative based in Mthatha, Eastern area. This position will report to the Area Sales Manager.


Key Responsibilities
  • The ability to influence and sell predetermined sales solutions to targeted customers.
  • Meet predetermined sales budgets.
  • Facilitating orders for predefined customers, whether direct or via customer DC.
  • Excellent execution of business strategic drivers.
  • Ensure the correct standard of merchandising is executed correctly in all stores via Block merchandising / Cross merchandising / Format merchandising / Vertical merchandising etc.
  • Ensure the recommended pricing is in line with strategy and the relevant price labels are on shelf.
  • Correct Stock rotation - FIFO Principals - (First in First Out).
  • Correct category Planogram application in all stores.
  • Sales out focus by driving visibility through working with Shared Services Department on the building of gondola ends, side stacks, power wings, display units, dump bins etc.
  • Maintaining adequate stock levels - the correct stock pressure on shelf and for displays to ensure no out of stocks occurs in store.
  • Category maintenance.
  • Securing and maintaining contestable space or fair share of shelf.
  • Manage damages and returns.
  • Stock counts.
  • Provide on-going market intelligence to management.
  • As predetermined by the business needs from time to time assist in:
  • Ad Hoc Promotional Events.
  • Trade Shows.
  • Representative territory coverage.

Position Requirements

  • Completed Matric or equivalent accredited by SAQA.
  • Tertiary qualification will be a plus.
  • 3 - 5 years' experience in a Sales Representative role.
  • 3 - 5 years' experience in the Sales & Merchandising environment from the FMCG industry.
  • A clear understanding and working knowledge of the predetermined formal Accounts Channel and Independent Retail and Wholesale of the FMCG environment, in which the following criteria will have to be met, implemented and executed.
  • Highly motivated and responsible, with the ability to work with mini-mum supervision.
  • The ability to work under pressure and meet deadlines.
  • Strong negotiation skills & business acumen.
  • Own reliable vehicle with a valid driver's licence.
  • Must reside around Johannesburg (South-Rand).

Credit Controller - Finance Department - Durban (KZN)

Diplomat South Africa is looking for a dynamic and energetic individual to fill the role of Credit Controller based in KwaZulu Natal. The position will report to the Credit Manager.

Key Responsibilities

 To ensure the timely processing and payment of accounts receivable invoic-es in order to positively impact cash flow and working capital.
 Implement initiatives to maximise cash collection from a wide ranging cus-tomer base.
 Create and implement reports to inform management decisions about pay-ments/non-payments, customers exceeding credit limits as well as impend-ing queries.
 Trade Debtor Compliance with Trading Terms.
 Contribute to the cost savings targets of the company.
 Prepare and send out statements to customers in the prescribed format.
 Prepare monthly forecast to inform the cash flow forecast.
 Resolve price queries though comparison of invoices to the actual order placed by the customer.
 Reconcile credit notes that were processed and liaise with operations if dis-crepancies are identified.
 Liaise with operations to resolve product shortage queries and process credit notes where required.
 Actively engage with the customers to build relationships and to solve problems.
 Obtain proof of delivery for unpaid invoices and liaise with customers to in-quire the reason for non-payment or short payment.
 Process invoices and collate information to inform sales activities.
 Conduct age analysis of debtors and advise management of outstanding payments and claims.
 Release orders depending on queries, credit limit and unpaid Invoices.
 Capture customer remittances in the SAP system.
 Process credit/debit notes as well as all customer rebates and discounts ac-cording to their Trading Terms.
 Manage customer reconciliation as well as payment allocation.
 Recordkeeping of all credit related documents.
 Embark on a continuous learning drive to stay abreast with best practice.
 Communicate with relevant internal departments to facilitate timely pro-cessing of invoices to prevent negative impact on the business.
 Take responsibility for self-development through self-study, identification of learning opportunities.

Position Requirements

 Completed Matric or equivalent accredited by SAQA.
 Diploma in Credit Control or equivalent.
 5 years experience in Credit Control.
 3 years FMCG credit control experience.
 Financial / Accounting system knowledge.
 Computer literate (MS Office) Advanced.
 Must be able to plan and follow through.
 Must be able to handle conflict within the workplace.
 Excellent time management and organizational skills.
 Ability to work independently however must also be a team player.
 Ability to interact and communicate with departments within the organization.
 Able to work overtime if and when required.

Security Supervisor - Operations Department - Gauteng

SECURITY SUPERVISOR - OPERATIONS DEPARTMENT - GAUTENG

Diplomat South Africa is looking for a dynamic and energetic individual to fill the role of Security Supervisor based in Meadowdale, Gauteng. The position will report to the National Security Manager.

Key Responsibilities

This position is responsible to implement and manage the Protection Services plan for the allocated region that will ensure protection and safeguarding of as-sets, stock, equipment and buildings. The alignment with security plans at HQ is of critical importance.

  • The management of third party service providers in the region and their compliance to the agreed SLA.
  • Crime prevention and mitigating losses.
  • Investigation of incidents.
  • Risk analysis by conducting risk assessment and implement corrective ac-tions to reduce exposure to risk.
  • To conduct security compliance audits.
  • Manage the product verification process to ensure that the right product, correct load, and correct truck delivers good to the customer.
  • Ensure cost effective maintenance of security equipment.
  • Engage with operations to ensure a clear understanding of the business challenges, requirements and areas of risk.
  • Monitor the loss of stock as a result of returns of goods from customers.
  • Ensure that administration is accurate and that the correct documentation accompanies the load.
  • Manage the maintenance of security equipment.
  • Ensure competence and relevant certification of security staff members.
  • Identify training courses to keep self and staff informed of latest develop-ments in the protection services industry.
  • Manage self and staff to ensure that deliverables are in support of the busi-ness strategy.
  • Raise awareness amongst Diplomat employees in the region about crime, vigilance, trends of incidents and outcomes of investigations.
  • Regularly review the competence levels of third party provider employees to ensure Diplomat requirements are met.
  • Identify training courses to keep self and staff informed of latest develop-ments in the protection services industry.

Position Requirements

  • Completed Matric or equivalent accredited by SAQA.
  • Additional security training will be advantageous.
  • Certification as Security professional - Grade B and above.
  • Must have 3-4 year Security Supervisor experience.
  • 3-5 years relevant experience within the Distribution / FMCG industry will be advantageous.
  • Experience in investigation and loss management skills.
  • Ability to conduct security audits.
  • Must have basic computer skills.
  • Must have a Driver's license and a reliable vehicle.

Admin Driver - Finance Department - Gauteng

ADMIN DRIVER - FINANCE DEPARTMENT - GAUTENG

Diplomat South Africa is recruiting for the role of Admin Driver based in Meadowdale, Gauteng. This position will report to the Procurement Department.

Key Responsibilities

  • Transporting of staff / visitors to and from work related venues.
  • Transport staff from the airport to the hotels / office timeously.
  • Transport staff and visitors to and from Trade visits.
  • Collect groceries from relevant suppliers.
  • Take responsibility of company vehicle.
  • Do deliveries and/or collection of parcels for various departments as and when required.
  • Managing of Health & Safety data capturing and filing system.
  • Assisting with various admin tasks.
  • Assist with adhoc duties as and when required.

Position Requirements

  • Completed Matric or equivalent SAQA accreditation.
  • Valid Code 10 drivers licence with PDP.
  • 3 - 5 years' driving experience.
  • Good geographical knowledge of Gauteng and ability to economise routes.
  • Good communication and people skills.
  • Basic computer skills (MS Office) and general administration experience.
  • Ability to work long hours, flexible hours and odd times when required.
  • Always presentable and neatly dressed.
  • Must be patient and display PVP.
  • Must be contactable at all times.

IT Business Support (Mobile Applications) - Gauteng

IT BUSINESS SUPPORT (MOBILE APPLICATIONS) - IT DEPARTMENT - GAUTENG

Diplomat South Africa is recruiting for the role of IT Business Support (Mobile Applications), based in Gauteng, Johannesburg. This position will report to the IT Service Delivery Lead.

Key Responsibilities

  • Conduct activities related to mobile applications support in a cost effective manner.
  • Evaluate the cost impact of requests before executing same.
  • Support the implementation of the business strategy. Implement shortand long-term strategic plans to meet mobile existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for mobility resource administration and appropriate use.
  • Support Group approved IT solutions and tools, in line with Diplomat Group, to the business to facilitate smooth execution of internal processes.
  • Support end-users in terms of hardware and software installations.
  • Provide high quality service based on the SLA agreements and performance standards.
  • Escalate system errors that could not be solved or system bugs to group IT and / or mobility vendor.
  • Address and resolve day to day user issues with respect to mobile applications.
  • Liaise with group IT regarding procedural and system changes to ensure global alignment and best practice.
  • Manage specialised mobile applications such as IVY Mobility, ApPSterix, TGO, Pharma SFE tools (but not limited to).
  • Provide training to Diplomat customers in tier 2, 3 and Pharmacy (but not limited to) with respect to device usage and maintenance of master data.
  • Maintain and monitor master data for specialised mobile applications in order to ensure accuracy.
  • Conduct management reporting for IV Mobility, Visicom, and any other DSA related Mobile solutions.
  • Support security settings for DSA Mobility solutions.
  • Periodically conduct audits to ensure accuracy and validity.
  • Ensure all new requirements/requests align with business strategy and add value.
  • Escalate system errors that could not be solved or system bugs to Group IT/ suppliers (IV mobility, Visicom).
  • Liaise with Group IT regarding procedural and system changes to ensure global alignment and best practice.
  • Manage projects to ensure on time delivery and meeting the expected outcomes.
  • Take responsibility for self-development through self-study, identification of learning opportunities.
  • Conduct training of end users on the Mobile application modules (but not limited to).
  • Comply fully with the standards and practices of the company designed to promote a safe and healthy working environment, and identify and communicate ways to continually improve a Safe and Healthy Environment performance.

Position Requirements

  • Matric or equivalent accredited by SAQA.
  • National diploma in Information Technology.
  • Relevant Mobile certification preferred.
  • Project Management certification preferred.
  • 3+ years in IT supportive roles.
  • 3+ years relevant systems experience, with proficiency in Android based and Sales Force Automation / Effectiveness systems.
  • Microsoft applications experience (solid minimum 3 years).
  • Cloud based application experience.
  • Knowledge of MS Office Suite with an emphasis on Excel.
  • Problem solving and analytics skills.
  • Attention to detail.
  • Strong communication skills, written & verbal.


TIER 3 / SUB D - SALES REPRESENTATIVE - Soweto

Job Purpose

The purpose of the Role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Key Responsibilities

  • Consistent development and updating of the Retail Outlet Universe Data base
  • Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives
  • Achieving of the Trade coverage plan.
  • On time reporting and completion of daily Administration Objectives
  • Implementation of all merchandising initiatives according to determined standards.
  • Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
  • The implementation of promotions when applicable
  • Field any trade related issues or queries at store level.
  • Provide ongoing market intelligence to management

Job Requirements

  • Completed Matric or equivalent accredited by SAQA.

  • 1 - 3 years Field Sales experience *from an Informal Trade*

  • A reliable vehicle and unendorsed license.
  • Must be a local and reside in the relevant area of operation - to be determined.
  • Must be willing to work 45 hours per week, with flexibility. Thus working days / times can be changed by the company in accordance with legislation.
  • Must speak the local language/s in the area of operation - to be determined.
  • Ability and / or aptitude to be able manage the Company's future CRM system.
  • Attitudinal competencies include - achievement orientation, attention to detail, time management.

TIER 3 / SUB D - SALES REPRESENTATIVE

Job Purpose

The purpose of the Role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Key Responsibilities:

  • Consistent development and updating of the Retail Outlet Universe Data base
  • Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives.
  • Achieving of the Trade coverage plan.
  • On time reporting and completion of daily Administration Objectives.
  • Implementation of all merchandising initiatives according to determined standards.
  • Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
  • The implementation of promotions when applicable.
  • Field any trade related issues or queries at store level.
  • Provide ongoing market intelligence to management.

Job Requirement:

  • Completed Matric or equivalent accredited by SAQA.
  • 1 - 3 years Field Sales experience *from an Informal Trade*.
  • Own vehicle and a valid driver's license.
  • Must have met set targets for a defined period.
  • Must be a local and reside in the relevant area of operation .
  • Basic computer skills (MS Outlook, MS Office).
  • Good communication skills.
  • Attention to detail.
  • Basic numeric skills.

Branch Administrator - Operations - Port Elizabeth - Eastern Cape

BRANCH ADMINISTRATOR, OPERATIONS - EASTERN CAPE

Diplomat South Africa is looking for a vibrant individual to fill the role of Branch Administrator, based in Port Elizabeth, reporting to the Warehouse Manager.

Key responsibilities
  • Ensure all tasks from the Warehouse Manager are carried out effectively.
  • Manage all administrative duties assigned by the Warehouse Manager.
  • Maintain all attendance records and update the leave schedule for the respective regions
  • Collate all reports from the departments and summarise for Warehouse Manager.
  • Generating all Purchase Orders on SAP and ensuring invoices are processed for payment.
  • Ensuring all expenses are maintained on a report for control purposes.
  • Assisting in booking all accommodation for the branch staff.
  • Assist in collating all budget reports for the Depot.
  • Maintain all filing for Warehouse Manager.
  • To carry out any other duties requested by management being of a lawful instruction.

Position requirements
  • Completed Matric or equivalent accredited by SAQA.
  • A related 3year tertiary qualification would be advantageous.
  • The ideal candidate should have at least 2 to 5 years relevant experience in Administration.Computer literacy (MS Word, MS Excel, Microsoft Outlook & SAP) is essential.
  • Excellent communication skills (verbal and written) with good telephone etiquette
  • Ability to display assertiveness.
  • Ability to build and maintain good relationships.

Direct Mini Market Tier 3 - Newcastle - KZN

SALES REPRESENTATIVE (DIRECT MINI MARKET), TIER 3FIELD SALES, KWAZULU NATAL

Diplomat South Africa is recruiting for the role of Sales Representative (Direct Mini Market) to be based in KwaZulu Natal and service (Newcastle). The position will report to the Area Sales Manager.

Key Responsibilities

  • The ability to influence and sell predetermined sales solutions to targeted customers.
  • Meet predetermined sales budgets.
  • Facilitating orders for predefined customers.
  • Excellent execution of business strategic drivers.
  • Ensure the correct standard of merchandising is executed correctly in all stores via Block merchandising/Cross merchandising/Format merchandising/Vertical merchandising etc.
  • Ensure the recommended pricing is in line with strategy and the relevant price labels are on shelf.
  • Correct Stock rotation - FIFO Principals - (First In First Out).
  • Correct category Planogram application in all stores.
  • Sales out focus by driving visibility through building of gondola ends, side stacks, power wings, display units, dump bins etc. Maintaining adequate stock levels - the correct stock pressure levels on shelf and for displays to ensure no out of stocks in store occurs.
  • Category maintenance.
  • Securing and maintaining contestable space or fair share of shelf.
  • Manage damages and returns.
  • Stock counts.
  • Provide on-going market intelligence to management.
  • As predetermined by the business needs from time to time assist in:
  • Ad Hoc Promotional Events
  • Representative territory coverage

Position Requirements

  • Completed Matric or equivalent, accredited by SAQA.
  • Diploma or Degree in Business Commerce or Marketing.
  • 3 - 5 years' experience in a Sales Representative role.
  • 3 - 5 years' experience in the Sales & Merchandising environment.
  • Experience dealing with Independent Retail and Wholesale Accounts within FMCG environment.
  • Highly motivated and responsible, with the ability to work with minimum supervision.
  • The ability to work under pressure and meet deadlines.
  • Strong negotiation skills and business acumen.
  • Valid driver's licence.
  • Own vehicle will be preferable.

Master Data Administrator - Johannesburg - Gauteng

MASTER DATA ADMINISTRATOR - IT DEPARTMENT - GAUTENG
Diplomat South Africa is recruiting for the role of Master Data Administrator based in Gauteng, reporting to the SAP Business Partner.

Key Responsibilities
The primary role is to Create and maintain Master Data in the SAP ERP system, including Material, Customer and Vendor master records. Furthermore this role is responsible for the quality and integrity of master data in SAP.
Address related issues, rectify errors in the system, conducts workflow settings and ensures smooth system operations.
This role also includes:
  • Execute Master Data creations and changes for materials, customers, trucks, drivers and vendors (but not limited to):
  • Updating the QV table in SAP.
  • Creating new Rep codes / description changes and linking to the relevant sales offices.
  • Support the creation and approval of technical data sheets and labels.
  • Provide first line support on operational processes and applications. Com-municate with cross-functional departments, including S&D, Customer Ser-vice, WM, Planning, Sales and Sourcing.
  • Perform data quality checks.
  • Identify and correct minor issues with the processes or tools in a timely and collaborative manner.
  • Troubleshoot, research and understand the correlation of data in day-to-day operations.
  • Generate ad hoc Master Data reports.
  • Authorizations (Creating / amending new roles. Fixing roles where there are authorization issues. Creating / ending users in SAP SMN environment. Tracing user authorizations. Transporting all creations / changes.
  • PI uploads.
  • Pull data from the tables for users where there are no current reports.
  • Creating LSMW's to assist in projects, MASS information uploads.
  • Log calls on helpdesk ticketing system (e.g. SysAid) for new application us-ers to be created. (e.g. TP/Roadnet).
  • QV and BI basic knowledge.
  • Familiar with how to pull from the SAP tables.

Position Requirements
  • Completed Matric or equivalent accredited by SAQA.
  • Relevant IT Degree / Qualification.
  • 3+ years of experience in Master Data within the Manufacturing / Supply Chain / FMCG environment.
  • SAP experience is mandatory (ECC 6).
  • Knowledge of MS Office Suite with an emphasis on Excel.
  • Detail oriented, results driven, team player, proactive.
  • Proven verbal and written communication skills.
  • Ability to work overtime as and when required.

TIER 3 / SUB D - SALES REPRESENTATIVE - Zandspruit X2

SALES REPRESENTATIVES (HFS) - TIER 3 FIELD SALES - ZANDSPRUIT X2

POSITION LEVEL = 2

Diplomat South Africa is recruiting for the roles of 2X Sales Representative (HFS) to be based in Zandspruit X2. The positions will report to the relevant Sales Supervisors.

Job Purpose The purpose of the role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage,Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Key Responsibilities:

  • Consistent development and updating of the Retail Outlet Universe Data base.
  • Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives.
  • Achieving of the trade coverage plan.
  • On time reporting and completion of daily administration objectives.
  • Implementation of all merchandising initiatives according to determined standards.
  • Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
  • The implementation of promotions when applicable.
  • Field any trade related issues or queries at store level.
  • Provide ongoing market intelligence to management.

Job Requirements

  • Completed Matric or equivalent accredited by SAQA.
  • 1 - 3 years Field Sales experience *from an Informal Trade*.
  • Own vehicle and a valid driver's license.
  • Must have met set targets for a defined period.
  • Must be a local and reside in the relevant area of operation .
  • Basic computer skills (MS Outlook, MS Office).
  • Good communication skills.
  • Attention to detail.
  • Basic numeric skills.

Sales Representative - Tier 3 Field Sales - JHB CBD

SALES REPRESENTATIVES (HFS) - TIER 3 FIELD SALES - JHB CBD

POSITION LEVEL = 2

Diplomat South Africa is recruiting for the roles of Sales Representatives (HFS) to be based in Vosloorus. The positions will report to the relevant Sales Supervisors.

Job Purpose:

The purpose of the role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Key Responsibilities:

  • Consistent development and updating of the Retail Outlet Universe Data base.
  • Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives.
  • Achieving of the trade coverage plan.
  • On time reporting and completion of daily administration objectives.
  • Implementation of all merchandising initiatives according to determined standards.
  • Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
  • The implementation of promotions when applicable.
  • Field any trade related issues or queries at store level.
  • Provide ongoing market intelligence to management.

Job Requirements:

  • Completed Matric or equivalent accredited by SAQA.
  • 1 - 3 years Field Sales experience *from an Informal Trade*.
  • Own vehicle and a valid driver's license.
  • Must have met set targets for a defined period.
  • Must be a local and reside in the relevant area of operation .
  • Basic computer skills (MS Outlook, MS Office).
  • Good communication skills.
  • Attention to detail.
  • Basic numeric skills.

Key Accounts Manager - Wholesale - Commercial Department - Johannesburg

Key Account Manager - Wholesale (Mondelez) - Tier 2 - Commercial Department - Johannesburg,Gauteng

Diplomat South Africa is recruiting for the role of Key Account Manager - Wholesale (Mondelez) in the Tier 2 - Commercial Department based in Johannesburg, Gauteng. This position will report to the Channel Manager - Wholesale.

Key Responsibilities

  • Negotiation of required Trading Terms with Trade Partners.
  • Ensure Trading Term Requirements are linked to the costing schedule and budgets.
  • Maintain good client communication, including regular meetings and ensure contact matrix formats are maintained - formal account reviews. (ongoing feedback to Head of Commercial).
  • On-going engagement with Multi National, of whose product is represented, by means of New Product Innovation, Promotional Periods and Promotional Grids per Account, Opposition Activities and Innovation.Visit / present products, sales strategies and promotional periods to Account.
  • Visit Accounts as per predetermined Trade Coverage Planning, for taking of orders.
  • Review costing's in accordance with changes to purchasing trends vs. budgets prescribed.
  • Account Management Administration - Contact Matrix, Account Performance vs. Budget and Sales Targets, Budget Tracking etc.
  • Advise Finance Department of any new credit applications.
  • Implement the SM&D strategy and plan for the respective Account that's aligned with the overall sales strategy - full Account Plan.
  • Price alignment and competitor activity alignment.
  • Product differentiation and segmentation knowledge.

Position Requirements

  • Completed Grade 12 / Matric.
  • Completed B.Comm Degree in Marketing plus relevant Sales Courses.
  • 3 - 5 years relevant Commercial experience.
  • 3 - 5 years experience in the Key Account environment, preferably from the FMCG industry.
  • Exposure to Formal Accounts Channel of the FMCG environment including Trade Marketing environment.
  • Budget Management and Administration experience.
  • Advanced Computer literacy (Word, Excel, PowerPoint, SAP etc.).
  • Excellent presentation, communication & interpersonal skills.
  • Must be proactive, deadline driven and able to work under pressure.
  • Ability to work independently and as part of a team.
  • High level of attention to detail with excellent planning & organizing skills.
  • High analytical ability with strong negotiation skills.
  • Own vehicle with a valid driver's license.
  • Flexibility to travel to the regions when required.

TIER 3 / SUB D - SALES REPRESENTATIVE - NEW CASTLE (KZN)

Job Purpose

The purpose of the Role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Key Responsibilities

  • Consistent development and updating of the Retail Outlet Universe Data base.
  • Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives.
  • Achieving of the Trade coverage plan.
  • On time reporting and completion of daily Administration Objectives.
  • Implementation of all merchandising initiatives according to determined standards.
  • Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
  • The implementation of promotions when applicable.
  • Field any trade related issues or queries at store level.
  • Provide ongoing market intelligence to management.

Job Requirements

  • A minimum of a Matric / NQF Level 4 qualification is required - from a recognised institution.
  • 1 - 3 years Field Sales experience *from an Informal Trade*.
  • A reliable vehicle and unendorsed license.
  • Must be a local and reside in the relevant area of operation - to be determined.
  • Must be willing to work 45 hours per week, with flexibility. Thus working days / times can be changed by the company in accordance with legislation.
  • Must speak the local language/s in the area of operation - to be determined.
  • Ability and / or aptitude to be able manage the Company's future CRM system.
  • Attitudinal competencies include - achievement orientation, attention to detail, time management.

SALES REPRESENTATIVE TIER 3 SUB D - Botshabelo & Welkom - Free State

Job Purpose

The purpose of the Role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Key Responsibilities

  • Consistent development and updating of the Retail Outlet Universe Data base

  • Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives

  • Achieving of the Trade coverage plan

  • On time reporting and completion of daily Administration Objectives

  • Implementation of all merchandising initiatives according to determined standards

  • Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone

  • The implementation of promotions when applicable

  • Field any trade related issues or queries at store level

  • Provide ongoing market intelligence to management

    Job Requirements

  • A minimum of a Matric / NQF Level 4 qualification is required - from a recognised institution.

  • 1 - 3 years Field Sales experience *from an Informal Trade*

  • A reliable vehicle and unendorsed license.

  • Must be a local and reside in the relevant area of operation - to be determined.

  • Must be willing to work 45 hours per week, with flexibility. Thus working days / times can be changed by the company in accordance with legislation.

  • Must speak the local language/s in the area of operation - to be determined

  • Ability and / or aptitude to be able manage the Company's future CRM system.

  • Attitudinal competencies include - achievement orientation, attention to detail, time management.


Sales Representative - Tier 2 (Pharmacy) - Cape Town (WC)

SALES REPRESENTATIVE - TIER 2 (PHARMACY) - FIELD SALES DEPARTMENT - WESTERN CAPE (CAPE TOWN)
Diplomat South Africa is recruiting for the role of Sales Representative based in Western Cape, Cape Town area. This position will report to the Sales Manager.

Key Responsibilities
  • The ability to influence and sell predetermined sales solutions to targeted customers.
  • Meet predetermined sales budgets.
  • Facilitating orders for predefined customers, whether direct or via customer DC.
  • Excellent execution of business strategic drivers.
  • Ensure the correct standard of merchandising is executed correctly in all stores via Block merchandising / Cross merchandising / Format merchandising / Vertical merchandising etc.
  • Ensure the recommended pricing is in line with strategy and the relevant price labels are on shelf.
  • Correct Stock rotation - FIFO Principals - (First in First Out).
  • Correct category Planogram application in all stores.
  • Sales out focus by driving visibility through working with Shared Services Department on the building of gondola ends, side stacks, power wings, display units, dump bins etc.
  • Maintaining adequate stock levels - the correct stock pressure on shelf and for displays to ensure no out of stocks occurs in store.
  • Category maintenance.
  • Securing and maintaining contestable space or fair share of shelf.
  • Manage damages and returns.
  • Stock counts.
  • Provide on-going market intelligence to management.
  • As predetermined by the business needs from time to time assist in:
  • Ad Hoc Promotional Events.
  • Trade Shows.
  • Representative territory coverage.

Position Requirements

  • Completed Matric or equivalent accredited by SAQA.
  • Tertiary qualification will be a plus.
  • 3 - 5 years' experience in a Sales Representative role.
  • 3 - 5 years' experience in the Sales & Merchandising environment from the FMCG industry.
  • A clear understanding and working knowledge of the predetermined formal Accounts Channel and Independent Retail and Wholesale of the FMCG environment, in which the following criteria will have to be met, implemented and executed.
  • Highly motivated and responsible, with the ability to work with mini-mum supervision.
  • The ability to work under pressure and meet deadlines.
  • Strong negotiation skills & business acumen.
  • Own reliable vehicle with a valid driver's licence.
  • Must reside around Cape Town.

Sales Representative - Tier 2 - Cape Town (WC)

SALES REPRESENTATIVE - TIER 2 - FIELD SALES DEPARTMENT - GAUTENG (SOUTH-RAND)
Diplomat South Africa is recruiting for the role of Sales Representative based in Cape Town, Western Cape area. This position will report to the Sales Manager.

Key Responsibilities
  • The ability to influence and sell predetermined sales solutions to targeted customers.
  • Meet predetermined sales budgets.
  • Facilitating orders for predefined customers, whether direct or via customer DC.
  • Excellent execution of business strategic drivers.
  • Ensure the correct standard of merchandising is executed correctly in all stores via Block merchandising / Cross merchandising / Format merchandising / Vertical merchandising etc.
  • Ensure the recommended pricing is in line with strategy and the relevant price labels are on shelf.
  • Correct Stock rotation - FIFO Principals - (First in First Out).
  • Correct category Planogram application in all stores.
  • Sales out focus by driving visibility through working with Shared Services Department on the building of gondola ends, side stacks, power wings, display units, dump bins etc.
  • Maintaining adequate stock levels - the correct stock pressure on shelf and for displays to ensure no out of stocks occurs in store.
  • Category maintenance.
  • Securing and maintaining contestable space or fair share of shelf.
  • Manage damages and returns.
  • Stock counts.
  • Provide on-going market intelligence to management.
  • As predetermined by the business needs from time to time assist in:
  • Ad Hoc Promotional Events.
  • Trade Shows.
  • Representative territory coverage.

Position Requirements

  • Completed Matric or equivalent accredited by SAQA.
  • Tertiary qualification will be a plus.
  • 3 - 5 years' experience in a Sales Representative role.
  • 3 - 5 years' experience in the Sales & Merchandising environment from the FMCG industry.
  • A clear understanding and working knowledge of the predetermined formal Accounts Channel and Independent Retail and Wholesale of the FMCG environment, in which the following criteria will have to be met, implemented and executed.
  • Highly motivated and responsible, with the ability to work with mini-mum supervision.
  • The ability to work under pressure and meet deadlines.
  • Strong negotiation skills & business acumen.
  • Own reliable vehicle with a valid driver's licence.
  • Must reside around Cape Town.

SAP Fuctional Consultant MM,MRP & WMS

Job Requirements

SAP FUNCTIONAL CONSULTANT MM, MRP & WMS - IT DEPARTMENT -GAUTENG

POSITION LEVEL = 6

Diplomat South Africa is recruiting for the role of SAP Functional Consultant MM, MRP & WMS based in Gauteng, reporting to the Head of IT.

Job Profile

The primary role is to support, enhance and implement new processes, or any incident that is disrupting the application service that business users depend on. The job calls for both technical capability and business understanding. Crucially, applications that are in production or live, need immediate attention: an unflappable temperament is a must. Acts as liaison with business for troubleshooting: investigate, analyze, and solve software problems and map business requirements, processes and objectives; develop necessary product modifications to satisfy business' needs.

* SAP modules:

* Primary: MM, MRP, WMS etc.

* Secondary: FI, SD, HR

* Address related issues, rectify errors in the system, conducts workflow settings and ensures smooth system operations.

This role also includes:

  • To conduct training for new system users, and refresher training for existing users as required from time to time.
  • Carry out complex or novel assignments requiring the development of new or improved procedures.
  • Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership.
  • To enforce Diplomat system procedures.
  • To write specification documents.
  • To review & facilitate change requests from the business.
  • MM, MRP, WMS Interfaces.
  • Project Lead / Management.
  • Warehouse Management Tools & Applications.
  • Enhance business processes.
  • Implement new business processes.
  • System Configurations where applicable.

Key Responsibilities

  • Manage the allocated budget to ensure effective spending. Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
  • Ensure all new requirements/requests align with business strategy and will add value.
  • Reduce cost of business processes through implementation of technology solutions.
  • Support the implemen tation of the business strategy. Design and implement short- and long-term strategic plans to meet operational existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
  • Provide IT solutions and tools, in line with Diplomat Group, to the business to facilitate smooth execution of internal processes.
  • Provide high quality service based on the SLA agreements and performance standards.
  • Support all Warehouse Management related service calls from the help desk, internal as well as customer queries.
  • Act as facilitator between Diplomat SA and Diplomat Global IT, as well as between Diplomat SA and vendor principals.
  • Consult with internal business to understand new business requirements, translation thereof into the system and procedural requirements.
  • Support any SAP WMS, MM, MRP & related WMS tools (but not limited to) related queries and tickets logged on local support desk by end users. Diagnose and resolve system and procedural issues.
  • Act as facilitator between Diplomat SA and Diplomat Global IT, as well as between Diplomat SA and vendor principals.
  • Consult with internal business to understand new business requirements, translation thereof into the system and procedural requirements.
  • Support any SAP FI / HR, Payroll, and other related FI & HR applications.
  • Manage specialised finance and HR related applications.
  • Maintain and monitor master data for specialised FI, HR applications in order to ensure accuracy.
  • Take responsibility for self-development through self-study, identification of learning opportunities.
  • Conduct new projects master data import in SAP as well as conduct mass updates to master data to fix errors or to add new functionality.
  • Create data dumps for information that the business requires for which there is no existing report.
  • Set up process maps as well as a back end system.
  • Check and escalate errors/issues to Group IT relating to automated raw data exchange between Diplomat SA and suppliers / vendors (P&G, Mondelez etc.
  • Provide correct responses to requests for support by means of for example: making modifications to system parameters, developing work-arounds or site specific enhancements, reconfiguring systems, changing operating procedures, training users or operations staff, producing additional documentation, or escalating requests to SAP / Warehouse Management application support / suppliers. Ensure all work is carried out and documented in accordance with required standards, methods and procedures.
  • Write and validate all new business requirement documentation as well as change requestsProviding application configuration and maintenance on DSA's business facing systems, by becoming an expert on the use of all aspects of these systems.
  • Escalate system errors that could not be solved or system bugs to group IT.
  • Liaise with group IT regarding procedural and system changes to ensure global alignment and best practice.
  • Maintain support desk software administrating queues as needed, skill groups and users linked to such groups.
  • Manage projects to ensure on time delivery and meeting the expected outcomes.
  • Participate in the Group IT functional strategic team activities.
  • Manage specialised WMS applications such as Zetes WMS application, Pick by Voice etc. (but not limited to).
  • Maintain and monitor master data for specialised WMS applications in order to ensure accuracy.
  • Take responsibility for self-development through self-study, identification of learning opportunities.
  • Conduct training of end users on the SAP module (and related applications).
  • Coach and mentor team members.
  • Assist/oversee team members with cross functional module integration with regards to new requirements or change.
  • Take responsibility for own wellbeing, health and safety and that of others.
  • Comply fully with the standards and practices of the company designed to promote a safe and healthy working environment, and identify and communicate ways to continually improve a Safe and Healthy Environment performance.
  • Report unsafe conditions or occupational safety health risks immediately.

Position Requirements

  • Relevant IT Degree / Qualification.
  • Relevant SAP certification WMS, MM, MRP, other added SAP modules will be an advantage.
  • Project Management.
  • 5 - 7 years relevant systems experience, with proficiency in SAP MM, MRP & WMSand EDI processes. Must have a good understanding of SAP SD and FI.
  • 3-5 years of SAP experience in logistics and supply chain.
  • 2 years plus in FMCG.
  • SAP configuration experience.
  • Experience and knowledge of key integration points between SAP modules.
  • Business knowledge and process design skills.
  • Ability to analyze problems and provide clear recommendations.
  • Strong organizational skills.
  • Able to collaborate with clients and have a strong desire to excel.
  • Excellent communication skills, written and verbal.
  • Good interpersonal skills.
  • Must be able to work independently as well as a team player and can manage own workload.
  • Able to multi-task and work under tight deadlines.
  • Must be able to work independently with little to no supervision.
  • Must be an effective problem solver.
  • At least one full lifecycle SAP R/3 implementation experience (Project Preparation till Go-Live); nice to have.
  • Must be willing to travel when required.
  • Warehouse Management systems and technology.
  • Cloud based application experience.
  • Microsoft applications experience (solid minimum 3 years).


TIER 3 / SUB D - SALES REPRESENTATIVE - Vosloorus (GP)

Job Purpose

The purpose of the Role is to implement the Tier 3, Sub-D / Main Market strategy at retail level. The primary purpose of the role is to ensure targeted Coverage, Sales, Distribution and Retail Presence Objectives are met. The channel is a must win channel and of strategic importance to the Company and its principals.

Key Responsibilities

  • Consistent development and updating of the Retail Outlet Universe Data base.
  • Consistent achieving of Coverage, Sales, Numeric Distribution & In Store Communication objectives
  • Achieving of the Trade coverage plan.
  • On time reporting and completion of daily Administration Objectives.
  • Implementation of all merchandising initiatives according to determined standards.
  • Responsible for all company resources on a daily basis i.e. Vehicles, POS, Merchandising material, stock, mobile phone.
  • The implementation of promotions when applicable.
  • Field any trade related issues or queries at store level.
  • Provide ongoing market intelligence to management.

Job Requirements

  • A minimum of a Matric / NQF Level 4 qualification is required - from a recognised institution.
  • 1 - 3 years Field Sales experience *from an Informal Trade*.
  • A reliable vehicle and unendorsed license.
  • Must be a local and reside in the relevant area of operation - to be determined.
  • Must be willing to work 45 hours per week, with flexibility. Thus working days / times can be changed by the company in accordance with legislation.
  • Must speak the local language/s in the area of operation - to be determined.
  • Ability and / or aptitude to be able manage the Company's future CRM system.
  • Attitudinal competencies include - achievement orientation, attention to detail, time management.


Tactical Team Leader - Shared Services - Durban (KZN)

TACTICAL TEAM LEADER - SHARED SERVICES DIVISION

Diplomat South Africa is recruiting for the role of Tactical Team Leader within the Shared Services Division, based in Durban & Surronding, KwaZulu Natal . The role will report to the Regional Merchandising Manager.

Key Responsibilities

  • Ensuring in store flows and planograms are adhered to in store.
  • Building promotional displays / gondola ends / driving share of shelf.
  • Ensuring all products have price labels / pricing strategies and clearly marked.
  • Assist in motivating, coaching and development of the Merchandiser field force.
  • Execution of P.O.S and displays.
  • Assist in managing and maintaining effective P.O.S records within given territories.
  • Also initiate own value added initiatives within the region.
  • Team work and dedication within the region.
  • Meeting the required deadlines on P.O.S and new launches.
  • Implement, maintain and achieve monthly priorities.
  • Monitor all Sub D's and ensure that POS is delivered.
  • Manage and maintain Golden Mile. Behavioural Competencies:
  • Alignment with Diplomat's Values of: Commitment, Integrity, Passion for Winning, Professionalism & Team Spirit.
  • Good customer service.

Position Requirements

  • Completed Matric or equivalent, accredited by SAQA.
  • A relevant tertiary qualification would be an advantage.
  • Minimum of 5 years' experience in the Merchandising environment, preferably from the FMCG industry.
  • A clear understanding and working knowledge of the predetermined Informal Accounts Channel and Independent Retail & Wholesale FMCG environment is required.
  • Computer literate (Word, Excel, PowerPoint, etc.).
  • Code 08 unendorsed driver's license.
  • The ability to work under pressure.
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